Protect your Texas State Bar License with secure remote employees

 Law firms face escalating challenges in safeguarding sensitive client data amid increasing risks. Failure to utilize cutting-edge technology for data protection, as highlighted in Texas State Bar CLE 174184387, could result in the loss of the Texas State Bar License. Hill Country Help Desk presents a comprehensive IT support package tailored to address these threats and minimize downtime effectively.

Our services encompass Microsoft 365 Hosting and Support, providing essential features like email, SharePoint, Teams, OneDrive, and robust data protection for disaster recovery. Incorporating dual-factor authentication as recommended in CLE 174184387 enhances the security of all Microsoft data within our solution.

Malware and Ransomware protection with Help Desk Support for phones and computers

 Hill Country Help Desk prioritizes robust protection against malware and ransomware threats, understanding their potential detrimental impact on law firms and their sensitive data. Our approach incorporates cutting-edge solutions and proactive measures to mitigate these risks effectively:1. Electronic Detect and Respond (EDR): This next-generation antivirus solution operates beyond the traditional method of relying solely on known viruses and constant updates. EDR employs behavioral analysis, scrutinizing the actions and behavior of files to detect signs of malware. By focusing on identifying malicious behavior, rather than specific virus signatures, EDR enhances the ability to identify and neutralize emerging threats promptly.   

1. Nightly Backups: We understand the critical importance of data continuity. Our service includes nightly backups, ensuring that your data is consistently backed up and readily available for recovery when needed. This proactive approach minimizes potential data loss in the event of a security incident.

2. Continuous Monitoring and Updates: Our system is designed for constant monitoring and updates. This ensures that the security measures remain up-to-date and effective against the evolving landscape of malware and ransomware threats.

 Hill Country Help Desk offers Dell, Lenovo, and ASUS systems and can handle a standardized full onboarding process of your new employees, refreshing end points when they are fully depreciated, and retiring the system and user when terminated. HCHD will manage your assets providing additional efficiencies. 

Protect your company’s data from remote employees using unsecured device or network. We offer virtual desktops so they can securely access their email and data. Whether your workers are on a physical device or virtual HCHD can help onboard employees with key features like single sign on to restrict and grant access to sensitive applications and data.

 We can help with additional network and security solutions such as Network as a Service, Access Management, and more.